Since I grow food, I understand that imperfect produce is just as nutritious, although it can be more work to peel and prepare. What I don’t get is why I am expected to pay more for imperfect produce than normal produce from the grocery store. I just peeled four conventional oranges that were labeled “small size.” After peeling, each was the size of a golf ball or egg. I had 7 oz. of delicious edible fruit and 5 oz. of peel, but I paid 20 cents more per pound than lovely larger sized oranges from my grocery store. I actually only ordered them because the price was close to grocery store price when most of their produce is far higher. Since it didn’t happen to be organic, I couldn’t even use the peels for marmalade (so nearly half of what I paid for became compost).

To second what was mentioned above, there was a time when I also had to complain that ordering a “pound” of a fruit isn’t the same as ordering “each.” I could understand that some delivery glitches could come up during a pandemic when drivers or packers get sick or must quarantine; their software has a great customer interface and customer service compensates for their errors. I just have a hard time with them charging me more money so they can brag about saving food while making a fat profit. It helped me out during the pandemic and maybe it’s still a deal for some folks who live in cities on the coasts with high prices (I’m in metro Detroit). The pandemic is winding down and gardening season is around the corner, so I’ll just go back to growing my own imperfect very local food and quit getting deliveries.

You’re welcome Sharon. Best of look in your food delivery adventures.

Imperfect states that prices may vary from area to area. I suspect mine may be higher because of the use of an outside courier. (Similar to Woodman’s marking up delivery prices.) It’s a short-lived adventure for me because Friday will be their last to my area. I appreciated your article–helped a lot in making my decision to try it. Thank you.

Thanks Sharon. I’ve noticed to much less inventory as of late. My guess is it has more to do with supply chain issues and not time of year. I’m in Illinois and grocery stores have been carrying much less these days. Kids are missing strawberries. ( :

I got to shop today. I was mostly interested in produce, but the majority of the produce products were “sold out.” May have to do with it being January. Doubt that the pantry and canned goods are fresher than in the local stores. And everything is more expensive than local even when factoring in the higher prices (except for Walmart) for delivered orders.

I am expecting a box today, and we will see how it goes. But I am very close to cancelling, as the service has become more unreliable, nothing is being done to improve it, and I am really tired of the mind numbing responses I get from customer service.

I usually get a text around 60 minutes before my box arrives, and then a text when it’s dropped. Your goal would be to get the box in as soon as possible.

For me, I’ve gotten my weekly delivery anywhere from around noon to as late as eight. In other words, could be an issue if you’re not able to make it home throughout the day.