Comments on: Bright Money Review: Pros, Cons and Expert Analysis

By: Stephen Woody

Stephen Woody — Wed, 01 May 2024 17:12:50 +0000

Bright money is a total rip off and taking money via ACH debit out of your checking account without your authorization for membership is wrong and should be illegal. This business could have a lawsuit against them for this. This business is very bad news; don’t give your banking information to them as they will abuse it and take your money. Maybe if you have an income of about $5000 a month and need help, it would be different. Not like me with about half that income.

By: R.J. Weiss

R.J. Weiss — Thu, 25 Apr 2024 11:03:13 +0000

In reply to ALV. Thank you for the comment. Can you share a bit more about your experience? Would be interested to hear more.

By: ALV

ALV — Wed, 24 Apr 2024 23:38:09 +0000

In my experience, it is a complete and total scam. You will regret it if you trust these people with your information and bank account. Beware!

By: Phillip

Phillip — Mon, 28 Aug 2023 16:32:36 +0000

Customer Service: Unreachable
Customer Service Email: Takes weeks to months to respond to a single request

Ability to Withdraw Money: No
Ability to Cancel Membership Fee: No

This company fails to respond to support requests, does not resolve issues, and prohibits the withdrawal of any funds added to your account. They claim that transferring money from one account to another violates federal regulations, which is entirely incorrect. If you indicate that you no longer have access to an old account because it has been closed, their excuse is that anti-money laundering (AML) regulations prevent them from moving the funds, effectively holding your money hostage.

This is one of the worst scam companies out there. If you have money with them, your only options are to attempt to retrieve it or to file a lawsuit, as you won’t get it back any other way.

By: Michelle

Michelle — Wed, 09 Aug 2023 13:13:13 +0000

I have been using the app for several months and have set up payments to be processed through it. I scheduled a payment for one of my credit cards, and the app indicated that it would be paid before the due date. Although the due date has arrived and the money was withdrawn from my checking account seven days ago, my credit card still shows the payment as due. I’ve tried reaching out to customer service, but I haven’t received a response for five days. The customer service is clearly lacking. It looks like I’ll have to make an extra payment to avoid a late fee, even though I really can’t afford to double up on a payment I hadn’t planned on making. I get paid once a month and usually pay almost all of my bills in the first week of the month.

By: Christine

Christine — Fri, 19 May 2023 17:45:55 +0000

I cannot reach customer service to stop my membership! Numerous calls dropped, emails ignored. My banking account is now in the negative because of this. They took advantage of a 70-year-old woman on social security just wanting to better her credit. I was unaware of the $88 “membership fee” and will inevitably have to cancel my checking account.